Legal
Privacy Policy
Last updated: June 21, 2026
1. Who We Are
AstroRank is an AI Visibility Platform operated by Shyfoo Technologies Ltd (“AstroRank”, “we”, “us”, or “our”). We help businesses measure and improve their visibility across AI platforms including ChatGPT, Google Gemini and Perplexity AI.
This Privacy Policy explains what personal data we collect, how we use it, who we share it with, and the rights you have over it. It applies to all users of the AstroRank platform, website, and associated services.
For privacy enquiries, contact us at: privacy@astorank.com
2. What Data We Collect
Account Data
When you create an account, we collect your email address and a hashed version of your password. If you sign in with Google OAuth, we receive your email address and display name from Google. We do not store your Google password.
Business Profile Data
To run AI audits, we collect your business name, website URL, industry category, and country. This data is used solely to generate buyer-intent queries relevant to your market and to calculate your AI Visibility Score.
Scan & Audit Data
When you run an audit, AstroRank queries AI platforms (ChatGPT, Gemini, Perplexity) and stores the anonymized response data, detected competitor mentions, and calculated scores. AI platform query prompts never include your account email or personal identifiers.
Billing Data
Payment is processed entirely by Stripe. AstroRank does not store card numbers, CVV codes, or full payment details. We store your Stripe customer ID, subscription status, and plan tier to manage your access.
Usage Data
We collect standard server logs including IP addresses, browser type, pages visited, and timestamps. This data is used for platform security, performance monitoring, and aggregate analytics.
3. How We Use Your Data
- To create and manage your account and business profile
- To run AI platform audits and calculate your AI Visibility Score
- To generate AISEO content recommendations based on your scan results
- To process payments and manage subscription access via Stripe
- To send transactional emails (account creation, scan complete, billing receipts)
- To improve platform performance and fix bugs using aggregated usage data
- To comply with applicable law and respond to legal requests
We do not sell your personal data. We do not use your business data to train AI models. Your scan results and business profile are private to your account.
4. Third-Party Services
AstroRank integrates with the following third-party services to deliver our platform:
Stripe
Payment processing and subscription management. Stripe is PCI-DSS Level 1 certified.
OpenAI
ChatGPT API queries for AI audit scanning. Only anonymized buyer-intent queries are sent — no personal account data.
Gemini API for AI audit scanning and optional Google OAuth sign-in.
Perplexity
Perplexity API for AI audit scanning.
Vercel
Platform hosting and edge delivery. Data is processed in the EU/US.
Supabase
Database hosting (PostgreSQL). Data is stored in the EU/US depending on your region.
5. Data Retention
We retain your account and business data for as long as your account is active. If you delete your account, we delete your personal data within 30 days, except where retention is required by law (e.g., billing records are retained for 7 years for tax purposes).
Aggregated, anonymized scan statistics (no personal identifiers) may be retained indefinitely for product improvement research.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Right to access — request a copy of all personal data we hold about you
- Right to rectification — request correction of inaccurate data
- Right to erasure — request deletion of your account and personal data
- Right to portability — request your data in a structured, machine-readable format
- Right to object — object to processing based on legitimate interests
- Right to restrict processing — request that we limit how we use your data
To exercise any of these rights, email us at privacy@astorank.com. We will respond within 30 days.
7. Cookies
AstroRank uses cookies for authentication (session management), security (CSRF protection), and analytics. For full details, see our Cookie Policy.
8. International Transfers
AstroRank operates globally. If you are located in the European Economic Area (EEA), your data may be transferred to and processed in countries outside the EEA, including the United States. We rely on Standard Contractual Clauses approved by the European Commission to protect such transfers.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes via email or a prominent notice in the platform at least 14 days before the changes take effect. Continued use of AstroRank after the effective date constitutes acceptance of the updated policy.
10. Contact
For all privacy-related questions, requests, or concerns:
AstroRank Privacy Team
Email: privacy@astorank.com
Shyfoo Technologies Ltd, Dubai, United Arab Emirates